| Profil candidat |
Mandatory skills:
- Certified in Red Hat / Sun Solaris Administrator desired
- Practical experience from virtualization on Unix. (RHEL 5.x & Solaris)
- System administration
- Storage management in Unix environment.
- Access management in Unix environment
- Knowledge of zones, file systems, OS patching, Veritas Volume Manager, SVM
- Capacity management
- Event Management (analyze alerts and logs)
- Handle incident (Create, update and maintain Knowledge base articles)
- Handle incident (Knowledge transfer to Service Desk (via Support KB))
- Incident handling
- Problem resolution
- Root Cause Analysis
- Initiate, assess, test, verify, document and quality assure system updates
- Create and implement change requests for incidents/problems as needed
- Attend change meetings as required and discuss technical aspects with approver
- Verify that no new issues have occurred after production update
- Deploy & Provide (Deployment)
- Manage Service Delivery (execute direct orders, respond to standard requests)
Nice to have skills:
- Management infrastructure tools (NAGIOS, OpenView etc)
- Windows 2003/2008 monitoring & troubleshooting
- Cisco Firewalls, switches and routers
- Virtualization - VMWare
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