| Profil candidat |
Mandatory skills:
- Good knowledge of AR System
- Should have BMC Remedy Development experience
- Should have worked on Version 7.5 or above
- Advantageous if the candidate has worked Remedy version 7.6 ITSM Suite
- Knowledge of ITIL Concepts ( Foundation level )
- Worked on Remedy workflow Objects, Mid-tier Configurations, Integrations
- Worked on Customizations ( new workflows )
- Creating Workflows in Remedy
- How to customize forms
- How to create Active Links
- How to create Filters
- How to create Escalations
- How to create Menus
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